Thursday, 15 July 2010

Q: My patient has an allergy where should I record this so other theatre users are aware

A: You should record this in your patients record as an Alert.  Go to Patient Details and across the top click on the Alerts tab.  When you click on this tab you will find a button becomes available in the left hand context menu called New Alert.  Select this and then find the alert you want to attach to your patient.  You will see there you can mark your alert as confidential.  By selecting this it will be seen in the system but will not print out anywhere.  In the same way you can also mark an alert as resolved.  Once you have picked your alert you will then see an exclamation mark against your patient.  When you hover over this you will see what is recorded against the alert.

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Q: Some of my patients are still in black type on the list  whilst others are blue why is this

A: The patients showing in Blue have an outcome attached to their event i.e Procedure Complete - any patients in black type are still awaiting an outcome

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Q: I don't have a drop down option to fill in my role in the procedure

A: This is because the log book option has not been turned in your own personal setup profile.  You will need to approach your Theatre Super User to ask for this to be turned on.

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Q: My screen is blank with no lists

A: No lists have been created on the weekly schedule.  You will need to approach your Theatre Super User to ask for these to be created.

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Q: I have lost my Theatre List/Porter's slip off screen where has it gone?

A: Quite often Word will drop the document down onto your tool bar at the bottom, especially if you have another Word document already open.  Look on your tool bar and then click on the document and it will re-appear on your screen.

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Q: I need to change the time on my tracking point

A: Double click on your patient and then go to the Theatre Management tab.  You will see your tracking points listed on the right hand side.  Double click on the one you want to change and you can then over type the new time you wish to record.

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Q: I can't find the List I need in my Consultant's diary

A: The list in the weekly setup has not been created or allocated to your Consultant.  You will need to approach your Theatre Super User to ask for this list to be reallocated to your Consultant.  Once this has happened you will see it in your diary.

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